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Handler · Version 1

ServiceNow User Update

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This handler allows you to update a new user on Service Now. It takes the input parameters and then passes them in a REST call to Service Now to update the user.

Name Description Sample
username Username/Email of target user.
password Password of the user. *********
server The subdomain of service now the server belongs to (ie. https://{server}
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Name Description Sample
User Id Username of the person john.doe
Active Select this if you would like the user to be active immediately yes
Business Phone Primary business phone number for the user 555-555-5555
Date Format How dates will appear to the user yyyy-MM-dd
Department Id Id of the department 148128sd8f7871899sd98f
Email Email address of the user
First Name First name of the user John
Last Name Last name of the user Doe
Locked Out Select this if you would like the user to be locked out at first no
Mobile Phone Mobile/Cell phone number of the user 666-666-6666
Password password for the user if needed pass01
Password Needs Reset Select if you would like to require the user to reset their password yes
Time Zone Timezone used by this user US/Central
Title Title of the user Manager

Servicenow User Update v1.1 (2017-09-21)

  • Moving from the Service Now JSON Web Service (no longer supported) to the REST API.

Servicenow User Update v1 (2013-07-29)

  • Initial version. See README for details.
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