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Handler · Version 1

BMC ITSM7 Person Create BMC Remedy

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Creates a single ITSM v7.x CTM People entry with the information specified

Note: If one component of the phone number is passed, all 4 should be.

Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Name Description Sample
Remedy Login ID: The Remedy Login ID associated to the CTM People record to create.
First Name: The First Name to set
Last Name: The Last Name to set
Middle Name: The Middle Name/Initial to set, Optional
Client Type: The Client Type to set, often 'Office-Based Employee' or 'Contractor' or 'Customer'. Must be valid option of menu.
Client Sensitivity: The Client Sensitivity to set. Either Standard or Sensitive.
VIP: The VIP value to set. Yes or No
Author: The author of the creation to the person record.
Company: The Company to set
Organization: The Organization to set
Department: The Department to set
Email Address: The email address to set
Region: The region to set
Site Group: The site group to set
Site: The site to set
CC Business: The phone number country code to set
Area Code Business: The phone number area code to set
Local Part Business Phone: The phone number local part to set
Business Phone: The phone number (put together) to set
Language The language to set (ex. en_US, fr_FR) <%=@answers['New Language']%>
Name Description
Person ID

BMC ITSM7 Person Create (2016-08-08)

  • Initial version. See README for details.
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