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Handler · Version 1

BMC ITSM7 Alternate Approver Lookup BMC Remedy

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This handler returns the login ids for all alternates found. This is returned in XML format (like below) for use in loops.

Mary John Frank

Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Name Description Sample
Approver ID: Approver's Login ID
Name Description
Alternate Exists Returns a Yes if current alternates are found and a No if no current alternates are found
Login IDs The login ids of the alternates found

BMC ITSM7 Alternate Approver Lookup (2014-01-23) V1 - Initial version. See Readme for Details

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